Scent Haven Co. Return & Refund Policy

At Scent Haven Co., we take pride in creating products that make your home smell wonderful. Your satisfaction is important to us!

All Sales Are Final

Due to the nature of our scented laundry and home fragrance products, all sales are final. We do not accept returns or exchanges for changes of mind, personal fragrance preferences, or products that have been opened or used.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at scenthavencompany@gmail.com.

Please include your order number, a description of the issue, and photos if applicable.

We will review your concern and work with you to provide an appropriate replacement or refund.

Refunds

When a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your payment provider.

Questions?

We are always happy to help!

Email: scenthavencompany@gmail.com

Nothing in this policy limits your rights under applicable consumer protection laws.

Thank you for supporting Scent Haven Co.